This service (which we refer to as a 'support ticket') enables you (the customer) to benefit from excellent communications from initial enquiry right through to the sale and beyond. So please feel free to use this system for technical questions.
For your reference we provide complete archives and history of all your support requests.
(A valid email address is required.)

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form below.
 

Check Ticket Status

You can check the status of a question you have already asked by entering your email address and the ticket number stated in the email sent to you.
 

If you would like to email us on we will assign your email to a ticket

If you have any questions or require further information, please do not hesitate to contact us.

Postal Address:
Akribis Scientific Ltd
Common Farm
Frog Lane, Pickmere
Cheshire
WA16 0JG
United Kingdom